Effectiveness Analysis Training Workers in Sub Sector Education: Research in Malaysia

Fatira Wata

Abstract


Leadership development program has three main dimensions; course content, the role of the coach and management support. Depth studies in this field show that the ability of management to design and implement leadership development programs on a regular basis can increase the transfer of training within the organization. However, the role of leadership development programs as predictor variables still less studied and discussed in organizational development model. Therefore, this study was conducted to measure the relationship between leadership development programs with training transfer. The survey method was used to collect 237 questionnaires among trainers or human resources working in the services sector in Malaysian universities. The model is estimated using a model analysis Smart PLS route that shows the contents of the course, the role of the coach, and management support all have a significant relationship with transfer of training. These findings confirm that the contents of the course, the role of the coach and management support are effective predictor variables to transfer of training in the education services subsector.

Keywords


coach; leadership; management support; training

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